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TERMS & CONDITIONS
1. General & Disclaimer
1.1. In these Terms & Conditions (“T&Cs”), “We”, “Us”, “Our”, “Platypus Shoes” or “platypusshoes.com.au” means Accent Group Limited trading as Platypus Shoes (ABN 85 108 096 251), its subsidiaries and associates (unless otherwise stated).

1.2. This website, and our online store (our “Website”), is a channel for customers to place orders for products we have available for purchase.

1.3. We will not be liable if, for any reason, the Website is not available at any time, for any period of time. We reserve the right to limit or restrict access to certain functionality, webpages, or the entirety of the Website.

1.4. While the information contained in the Website is believed to be accurate and current, it is provided by Platypus Shoes in good faith on an "as is" basis. Platypus Shoes, its directors, officers or employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the Website, and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the Website.

1.5. You may have rights under Australian Consumer Law, and these T&C’s do not exclude any rights you have under Australian Consumer Law, or any applicable state/territory legislation.

1.6. To the extent (if any) that the content of the website does not satisfy the laws of a country other than Australia, it is not directed to persons in those countries and they should not use the website.https://help.platypusshoes.com.au/hc/en-us/requests/new
2. Acceptance
2.1. Platypus Shoes website and online store (collectively, our “Website”) is owned and operated by Platypus Shoes trading as Accent Group Limited (ABN 85 108 096 251)

2.2. Access and use of the Platypus Shoes website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out herein (our “T&Cs”).You should read them thoroughly before using our website and online store, or any goods and services provided through our website (collectively, our “Services”). Your use of the Platypus Shoes website constitutes your agreement to the T&Cs.

2.3. Platypus Shoes reserves the right to amend the T&Cs at any time and without notice to you. Platypus Shoes may change the T&Cs from time to time, and your continued use of the Platypus Shoes Website after any amendment becomes effective constitutes an agreement by you to abide, and be bound by, the T&Cs, as so amended. We will always publish a link to our current T&Cs from the website homepage at platypusshoes.com.au

2.4. These Terms & Conditions shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the state of New South Wales, Australia.
3. Capacity
3.1. The Products available on the Website are only available for sale to individuals who can make legally binding contracts. The products are not available to persons under the age of 18 years and any other persons who are legally prohibited from entering into binding contracts.
4. Orders, Pricing & Availabilty
4.1. Prices displayed within this Website are shown in Australian dollars (AUD) and include GST where applicable. Pricing on a product detail webpage may not include delivery charges (if applicable). Please read the Shipping & Returns details contained within this website for more information regarding delivery charges.

4.2. Any Order placed by You in the manner described in this website is an offer to purchase a particular Product for the price (including the delivery and other charges and taxes) specified in this Website at the time you place your order on these Terms & Conditions.

4.3. Platypus Shoes reserves the right to accept or reject your order for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order.

4.5. Prices of products and services, as well as delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability. All pricing on our website is available online only, and is not transferable in-store, or vice versa, on occasion where pricing differs between the two.

4.6. Prices displayed on this website are inclusive of GST applied at the rate of 10%. You are responsible for any taxes, duties or other liabilities imposed by any government agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any product or services acquired or ordered by you from this website.
5. Payment
5.1. Payment is required at the time of purchase and placement of your order. Payment is charged/debited at the end of the complete check-out process. You will not be charged prior to the final step, and can choose not to proceed at any time before payment is taken.

5.2. We accept payment via Visa, Mastercard, American Express (AMEX), PayPal and Platypus Shoes Gift Cards and Vouchers. You must comply with the applicable T&Cs of these providers.

5.3. To use a Gift Card online, please ensure you have a valid Gift Card.
6. Fraud Protection
6.1. Platypus Shoes carries out activity to protect you, and our interests, from fraudulent orders and payments. A representative from Platypus Shoes may contact you directly as part of this protection process.

6.2. If Platypus Shoes determines an order is potentially fraudulent, we will not dispatch goods until we are satisfied that cardholder identification has been achieved and our Fraud Protection Process has been completed.

6.3. If you believe you have been a victim of a fraud, please contact our Fraud Protection Officervia our website contact form available here: https://help.platypusshoes.com.au/hc/en-us/requests/new. Please ensure the subject line of your email is “ATTN: Fraud Protection Officer” so we can prioritise and escalate appropriately.
7. Refunds
7.1. Please read the Refunds & Returns Policy contained within this website for refund details. Our Refunds & Returns Policy outlines the circumstances that a refund will be available to you.

7.2. In the event Platypus Shoes requests your bank account details to issue a refund, please ensure you provide the correct BSB and Account Number. Your refund may be delayed if the incorrect details cause the refund to bounce. We are not liable for any refunds processed into the wrong account due to incorrect information provided..
8. Delivery
8.1. Please read the Delivery Information contained within this website.

8.2. Delivery times are indicative only, and Platypus Shoes will not be liable for any failure to observe these delivery times.
9. Risk and Title
9.1. Platypus Shoes will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service.

9.2. You should consider whether you need to obtain any suitable insurance.
10. E-Newsletter Sign-Up
10.1. Subscribing to Platypus Shoes e-newsletter is not compulsory, and you can unsubscribe at any time.

10.2. We will never sell or share your information with third parties.

10.3. We will always handle your data in line with our Privacy Policy. Please read the Privacy Policy contained within this website. Our Privacy Policy sets out what information we collect, how we use it and what data we store.
11. Online Account
11.1. Platypus Shoes offers the ability for you to create an Online Platypus Shoes Account.

11.2. You must provide true and factual information when creating an Online Account. You must keep your username and password confidential at all times. Platypus Shoes is entitled to assume that anybody accessing your account using your confidential username and password is you.

11.3. Be aware that others may access your account and private information if you do not sign-out before ending your session with Platypus Shoes. Be particularly cautious when using public computers or devices that do not automatically log you out when you exit your browser.
12. Limitation of Liability
12.1. Platypus Shoes will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Platypus Shoes has been advised of the possibility of such damages.

12.2. Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability of Platypus Shoes for any breach of such term, condition or warranty shall be limited, at the option of Platypus Shoes to any one or more of the following:

If the breach relates to goods:
  • the replacement of the goods or supply of equivalent goods;
  • the repair of such goods;
  • the payment of the cost of replacing the goods or of acquiring equivalent goods; or
  • the payment of the cost of having the goods repaired;
If the breach relates to services:
  • the supplying of the services again; or
  • The payment of the cost of having the services supplied again.
13. Privacy
13.1. You may be asked to input information about yourself on this Website. We take your privacy seriously, and your personal information will always be treated in accordance with our Privacy Policy.

13.2. Please read the Privacy Policy contained within this website. Our Privacy Policy sets out what information we collect, how we use it and what data we store.
14. Copyright
14.1. All content displayed on this site, including (but not limited to): all text, graphics, logos, names and trademarks (collectively, “Our Content”) is the property Platypus Shoes, or the property of their respective owners, and are protected by copyright, trademark and other intellectual property laws.

14.2. Except as permitted by the Copyright Act 1968 (Cth) no part of the website or Our Content may be reproduced, adapted, performed/presented in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of Platypus Shoes.
15. Third party content, User content and Your content
15.1. At times the Website may contain links to other websites, which are not operated by us (“Linked Sites”). We may also provide embedded content hosted and controlled by third party providers (“Embedded Content”). Platypus Shoes has no control over Linked Sites and Embedded Content, and as such accepts no responsibility for them or any loss or damage to you that may arise from using them. Your use of Linked Sites or Embedded Content is entirely your choice and responsibility, and is subject to the T&Cs of Linked Sites and Embedded Content.

15.2. Platypus Shoes does not endorse, promote or recommend any the operators, or any person, organisation or corporation, associated with Linked Sites and Embedded Content unless explicitly stated.

15.3. At times you may be able to provide, contribute, upload and publish (collectively, “Publish”) your own data, content or materials (“User Content”) to, or through, our Website and associated websites (eg. our Blog, Facebook page, etc). User Content could include text, images, information, or comments, Published via email, comment, blog, enquiry, social media platforms, third-party partnerships and plug-ins, or other means.

15.4. You own any User Content that you Publish on Platypus Shoes Website (“Your Content”). Other users own any User Content they publish to Platypus Shoes Website. Platypus Shoes reserves the right to moderate, deny or remove any User Content, at any time, without explanation. We are not obliged to use, maintain or display your User Content.

15.5. Your content must not include:
  • Content that you do not have the right to disclose under law, or an obligation you have to a third party (such as confidentiality agreements)
  • Content that reveals private information, such as your or another person’s identity; or sensitive information, including names, email addresses, phone numbers or addresses.
  • Content that infringes, or could possible infringe, the rights (including intellectual property rights, copyrights and trademarks) of others.
  • Content that can be interpreted by others as being harmful, threatening, abusive, harassing, vulgar, obscene, defamatory, misleading, an invasion of privacy, immoral or otherwise offensive or illegal.

15.6. You are personally responsible and liable for Your Content. By uploading and publishing Your Content you acknowledge that it does not contain any confidential information, and may be seen by others.

15.7. You are not entitled to any payment or compensation from Platypus Shoes for our use of Your Content, or any User Content.

15.8. You can request removal of any User Content you Publish at any time by emailing us at https://help.platypusshoes.com.au/hc/en-us/requests/new. Please ensure the subject line of your email is “ATTN: Online Content Manager – User Content”.

15.9. You can report violations of the third-party and user content terms by submitting a request via our website contact form available here: https://help.platypusshoes.com.au/hc/en-us/requests/new. Please ensure the subject line of your email is “ATTN: Online Content Manager –
User Content”.
16. Viruses
16.1. Platypus Shoes does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses.

16.2. Platypus Shoes will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any liability may be imposed on Platypus Shoes it shall be limited to the cost of re-supplying that information.
17. Promotions, Promotional Vouchers and Coupon Codes
17.1. From time to time, Platypus Shoes may hold promotions such as special offers and discounts in-store or online at our Website. These promotions may be provided across both our in-store and online channels, but may also be limited to in-store or online channels only. Please note that promotions in-store may be different to promotions online. We recommend that customers check the terms of each promotion in order to avoid disappointment.

17.2. On our Website, “Promotional Voucher”, “Gift Voucher” and “Store Credit” are used interchangeably. “Coupon Codes” and “Promo Codes” are also used interchangeably.

17.3. Please note that there is a distinction between a “Gift Voucher” and "Gift Cards/e-Gift Cards". This section only relates to “Gift Vouchers”, not “Gift Cards/e-Gift Cards”

17.4. We accept Promotional Vouchers and Coupon Codes as payment, or partial-payment, for certain or specified purchases online. It is your responsibility to read the specific details about your Promotional Voucher or Coupon Code as provided with your Promotional Voucher or Coupon Code. These additional terms may outline what your Promotional Voucher or Coupon Code can or cannot be used for, whether it has a minimum spend, whether it applies only to a specific product or group of products, whether it is available for a limited time or specified date range, and/or only available to a specific customer group.

17.5. We reserve the right to deny use of the Promotional Voucher or Coupon Code, and/or request an alternative means of payment for any reason, including where we have reason to suspect that there has been an attempt to deceive or defraud Platypus Shoes through the use of a Promotional Voucher or Coupon Code.

17.6. If the credit of a Promotional Voucher is insufficient to complete payment for an order, you can choose another accepted means of payment to cover the short fall. This could include an accepted Credit Card, PayPal, AfterPay or Gift Card where applicable.

17.7. Promotional Voucher and Coupon Code Exclusions:
(a) Unless otherwise specified, Promotional Vouchers and Coupon Codes cannot be used to purchase Gift Cards, Sale/Discount Merchandise and third-party or Non-Merchandised Product (e.g. Event Tickets).
(b) Unless otherwise specified, Promotional Vouchers and Coupon Codes are not available in conjunction with any other offer, including other coupon codes.
18. Gift Cards

18.1. Platypus Shoes Gift Cards can be purchased in store and are redeemable at any Platypus Shoes retail store in Australia or online at www.platypusshoes.com.au.

18.2. Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card. Any balance that remains on the Gift Card after expiry will not be available for use.

18.3. Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other gift cards.

18.4. The value shown on a Gift Card includes GST.

18.5. Gift Cards are partially redeemable and any unused balance can be used for future purchases up to the expiry date.

18.6. Gift Cards should be treated like cash. Lost or stolen gift cards will not be replaced or refunded.

18.7. Items purchased using Gift Cards that are subject to our returns or re

funds policy will be refunded as store credit. We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase.

18.8. Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.

18.9. We reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this website. If you contact us within the notice period and do not accept the changes, we can cancel the Gift Card and refund you any value remaining on the Gift Card.

19. Sale Promotions

19.1. Up to 50% Off selected styles. Offer is available from 13/05/2025 AEST and is available until 20/05/2025 11:59pm AEST. Offer is available online at www.platypusshoes.com.au . Offer applies to styles found under Sale category online along with in-store equivalent. Prices are as marked. No coupon or discount code required. Offer is subject to availability and while stocks last. Due to the high volume of demand and if website difficulties are experienced, Platypus Shoes cannot guarantee the availability of stock. Offer cannot be used in conjunction with other offers, redeemed against prior purchases and is not available on lay-by. Offer is not available on the purchase of gift cards/eVouchers. Promotion may be extended or changed at Platypus Shoes' discretion.

20. Store Activations

There are currently no in-store activations.

21. Competitions

Terms and conditions of the “[REEBOK X PLATYPUS – WIN A TRIP TO LA]” promotion

(Terms and Conditions)

Information on how to enter the “[REEBOK X PLATYPUS – WIN A TRIP TO LA]” promotion (Promotion) and the prizes form part of these Terms and Conditions.  By participating in the Promotion you accept these Terms and Conditions.

 

1.Promoter
The Promoter is Platypus Shoes (Australia) Pty Ltd ABN 86 122 726 907 Tel: +61 3 9427 9422 of 2/64 Balmain St, Richmond VIC 3121 (Promoter). 
 

2. Eligibility        
Entry is only open to Australia and New Zealand residents who are aged 18 years or over (Entrant). 
Employees (and their immediate families) of the Promoter and agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
 

3. Promotion Period        
The Promotion commences on MAY 5TH, 6AM AEST and closes at JUNE 10TH, 6PM AEST (Promotion Period).

 

4. How to enter        
To enter, Entrants must, during the Promotion Period:
• Head to the Platypus website at www.platypusshoes.com.au or in store.

• Purchase a pair of Reebok shoes.

• Fill in the questionnaire via the QR code in store OR via the link sent to your email post purchase.

• In 25 words or less tell us why you and your mate should go to LA to see Torren Foot and Airwolf Paradise at HARD SUMMER LA on the website (also linked in on a QR code in store).

• Agree to the conditions of entry; and

• Complete purchase(Entries)

Entries are deemed to be received at the time of receipt by the Promoter. Records of the Promoter are final and conclusive as to time of receipt.
Incomplete or indecipherable Entries will be deemed invalid. 
Multiple entries are permitted (limited to one per week)]
 

5. Judging
This Promotion is a game of skill.  Judging of Entries will be based on the relevance and creativity of each entry and conducted at 2/64 Balmain, Cremorne, Victoria on June 11th, 2025, at 10 AM AEST. There will be 1 winning Entry chosen for this Promotion.

 

6. Prize        
The winner will win the following prize(s):
• $20,000 AUD travel voucher for flights and accommodation for trip to LA, USA for two travellers (winner and a friend)

• 2 x tickets to HARD SUMMER LA FRESTIVAL on August 2nd and August 3rd 2025

The maximum total prize pool value is $28,000 AUD. 
 

7. Prize notification        
The winner will be announced at June 12th, 12pm AEST by phone call and email.   
The winner can claim their prize by responding to the winner email.  For privacy reasons, the Promoter will not contact the winner through Facebook or Instagram private messaging to notify them of their winning entry.
It is the responsibility of the winner to check his/her email account to determine if they are the winner, and to send an email containing their contact details to georgia.randall@accentgr.com.au within 48 hour of the email which announces the winner.
 

8. Unclaimed prizes
If for any reason a winner does not claim the Prize by the end of the 48 hours, an Unclaimed Prize Draw will be held on 17 June 2025 at 12pm. In the case where the winner does not claim the Prize by the time stipulated by the Promoter, then the Prize or that element of the prize will be forfeited and cash will not be awarded in lieu of that prize or part of that prize.
 

9. Promoter’s rights        
The Promoter’s decisions is final, and no correspondence will be entered into, including in the event of a dispute.
The Promoter reserves the right, at any time, to verify the validity of Entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Conditions of Entry, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
 

10. : Use of Entries        
Entrants consent to the Promoter using their name, likeness, image and voice (including photograph, film and recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
By submitting an Entry in this Promotion, the Entrant declares that their Entry is their own original work and not copied in whole or in part from any other person, and that the Entry does not infringe the intellectual property rights of any third party.
By submitting an entry in this Promotion, the Entrant grants the Promoter and its affiliates, agents and representatives an exclusive, royalty-free, perpetual, irrevocable, transferable, worldwide licence to use, edit, reproduce and exploit their Entry by all means whatsoever (including, without limitation, in print and electronic format) for any purpose.  In addition, the Entrant consents to the Promoter and the Promoter's affiliates, agents or representatives infringing the entrant's moral rights in their Entry.  The Entrant waives any right to inspect or approve any use, edit or reproduction by or on behalf of the Promoter of all or any part of the Entrant's Entry.  
 

11. Privacy        
The Promoter collects personal information (PI) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers, talent involved in the promotion of the competition, and as required, to Australian regulatory authorities. Entry is conditional on providing this PI. 
The Promoter will also use and handle PI as set out in its Privacy Policy, available at https://www.platypusshoes.com.au/privacy-policy .  In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. 
The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose personal information to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy).
 

12. Prize delivery, acceptance, substitution or exchange
Winners should allow 28 days for the prize delivery.  Prizes will be sent by the most suitable method of delivery for the prize (for example email or mail to the address specified in the Entry).  The Promoter will notify the winner how they will receive their prize.  
Should an Entrant’s contact details change during the Promotional Period, it is the Entrant's responsibility to notify the Promoter. A request to access or modify any information provided in an Entry should be directed to the Promoter.
The Prizes (including any unused portion of a Prize) cannot be transferred, exchanged, replaced or redeemed for cash. The Prizes must be taken as offered and cannot be varied by a winner. The Promoter retains the right to substitute the Prize (or a part of the Prize) with a prize or prizes of equal or greater value (including where a Prize is unavailable), subject to approval of the gaming authorities in each State and Territory where relevant.
It is a condition of accepting the prize that the winner must comply with all the conditions of use of the prize and the Prize supplier’s requirements. Each Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated.
The conditions of use of the prize include any standard terms and conditions of the Prize suppliers (such as gift card or airline terms) as well as the following conditions:
Unless otherwise specified in the Schedule, the Promoter will not be responsible for any additional costs associated with use of the Prize. The Prize winner (and, if applicable, their guest(s)) is responsible for all costs associated with both entering the Promotion and using the Prize including (if applicable) travel and/or transfer costs, expenses with respect to food and beverages, travel and medical insurance costs and spending money. 
Acceptance of the Prize is at the winner’s own risk. As a condition of accepting the Prize, the winner (and his/her companion – where applicable) must sign any legal documentation as and in the form required by the Promoter and/or Prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
The Promoter, their associated agencies and companies associated with this Promotion take no responsibility for any Prize damaged or lost in transit and the Promoter will not be responsible for any delay in delivery, damage to or loss in transit of the Prize.
All Prize winners agree to the use of their name and address suburb for publicity and competition purposes, without compensation.
Prize winners are advised that tax implications may arise from their Prize winning and may wish to seek independent financial advice prior to the acceptance of their Prize(s). The Promoter accepts no responsibility for any tax implications that may arise from accepting a Prize. 
If a Prize is available in various locations, the Prize winner is only eligible to claim the Prize in their nearest capital city. If the Prize occurs in the Prize winner’s home city, the Prize winner will not be eligible to receive any accommodation or airfares (which may otherwise have formed part of the Prize). 
If the Prize is date specific, the Prize winner must be available to redeem the Prize on the dates stipulated by the Promoter. If the Prize winner is not able to redeem the Prize on that date, the Promoter may determine another Prize winner in its absolute discretion.
Passports, any requisite visas, spending money, meals, insurance, transport to and from departure point, additional transfers, items of a personal nature, in-room charges and all other ancillary costs are not included. The winner and companion (if applicable) must depart from and return to the same departure point and travel together. Frequent flyer points will not form part of the prize. If for any reason a winner does not take the prize or an element of the prize at the time stipulated by the Promoter, then the prize or that element of the prize will not be redeemable for cash and is subject to booking and flight availability. Itineraries are to be determined by the Promoter in its absolute discretion. Compliance with any health, travel insurance, passport or other government requirements is the responsibility of the prize winner. Failure to comply with this will deem the winner’s entry invalid and the entrant will forfeit the prize. The Promoter makes no representation as to the safety, conditions or other issues that may exist as part of the travel or at the destination.
Prizes may be subject to travel blackout periods or as otherwise specified in the conditions of any third party travel provider. Any changes to the confirmed prize details will be at the expense of the winner(s) and will only be permitted with the prior consent of the Promoter or third party travel provider.
During the entire duration of the travel prizes, a nominated parent/guardian must accompany any person under 18 years of age unless otherwise stated. The winner (and his/her companion) is responsible for ensuring that they have valid passports, and any requisite visas, vaccinations and travel documentation. Prize is subject to the standard terms and conditions of individual prize and service providers. Winner may be required to present credit card at time of accommodation check in.
Where a Prize includes meals or experiences, such meals or experiences are subject to the availability of the Prize supplier and may change.
Where a Prize allows the winner to involve a companion, participation in the Prize is at the companion(s) own risk. The conduct of the Promotion or the supply of Prizes may involve third parties, and the Promoter makes no Warranties and disclaims all liability in connection with any such third parties, their acts or omissions.
By accepting the prize, the winner agrees to participate in and co-operate as required with all reasonable media editorial requests relating to the prize, including but not limited to, being interviewed and photographed, filmed and/or chaperoned throughout the duration of the prize
In consideration for the Promoter awarding the prize to the winner, the winner hereby permits the winner’s image and/or voice, as recorded, photographed or filmed during the winner’s participation in the prize to appear in connection with the Promoter or [Platypus] or the advertising or marketing thereof, in any media whatsoever throughout the world and the winner will not be entitled to any fee for such use.
 

13. Operation of the Platform, and the Promotion        
If for any reason this Promotion is interfered with in any way or is not capable of running as planned due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right in its discretion, to the fullest extent permitted by law to: (a) modify suspend, terminate or cancel the Promotion as appropriate, subject to approval of the gaming authorities in each State and Territory where relevant; (b) disqualify any entrant. The Promoter and its associated agencies or companies accept no responsibility for any lost or misdirected Entries.
The Platform used to conduct the Promotion may not be available for access from time to time during the Promotion Period. All access to, and use of, the Platform is at the individual’s expense and risk. The Promoter has no control over internet or mobile telecommunications, network lines, bugs, viruses and server problems and accepts no responsibility for any problems associated with them, for whatever reason. 
The use of any automated entry software or any other mechanical or electronic means that allows an Entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that Entrant invalid.
 

14. Liability        
Nothing in these Conditions of Entry limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees). 
Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any Entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in Prize value to that stated in these Conditions of Entry; (e) any tax liability incurred by a winner or entrant; or (f) taking and/or use of a Prize.
If despite clauses above, the Promoter incurs a liability to an entrant under any law which implies a warranty or guarantee into these Terms of entry which cannot legally be excluded, the Promoter’s liability in respect of the Promotion is limited, in the Promoter’s discretion, to either resupplying such goods or services as form part of the Promotion, or paying the cost of resupplying those goods or services.
By entering the Promotion, an entrant releases and indemnifies the Promoter and its related bodies corporate (including the officers, employees and agents of each) from and against all actions, penalties, liabilities, claims or demands the entrant may have against the Promoter or that the Promoter may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of an entrant entering or participating in the Promotion or winning or failing to win a Prize, or using or permitting any other person (i.e. a companion) to use the Prize, except for any liability which cannot be excluded by law or which would cause any part of this clause to be void or unenforceable.
 

15. Governing Law
The Promotion and these Terms of entry will be governed by the law of the State or Territory in which the Promoter ordinarily resides. Entrants accept the non-exclusive jurisdiction of courts and tribunals of that State or Territory in connection with disputes concerning the Promotion.

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WIN A YEARS WORTH OF KICKS Competition T&Cs

 

1. Promoter

a. The Promoter is Platypus Shoes (Australia) Pty Ltd ABN 86 122 726 907, Tel: (03) 9427 9422 of 2/64 Balmain St, Richmond VIC 3121 (Promoter).

2. Eligibility

a. Entry is only open to Australian residents who are aged 18 years or over (Entrant).

b. Employees (and their immediate families) of the Promoter and agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

3. Promotion Period

a. The Promotion commences at 8.00am AEST on May 5th 2025 and closes at 5pm AEST on 10th of June  2025 (Promotion Period).

4. Prize

a. There will be 3 prizes (each a bag full of kicks collected from around the store) to be won, with one prize being given each month for the Promotion Period.

b. The winner will have the opportunity to fill the ‘PLAT BAG FOR LIFE’ with as many shoes/kicks as they can within a 1 minute time limit at a Platypus Shoe Store nominated by the Promoter. The winner will start at the store counter and grab any one shoe from the shop floor at a time to put into the bag which will be located at the counter. The winner continues to do this until the end of the 1 minute. At the end of the 1 minute the winner will take home the shoes that were placed in their bag in their desired sizing. If a shoe is not available in the desired size, they are entitled to change it for any other shoe in stock.

c. The maximum prize pool per month is $3000 (worth of shoes, retail price).

5. How to enter

a. To enter, Entrants must, during the Promotion Period:

• Purchase a Platypus “Bag for Life” from selected Platypus Shoes stores.

• At checkout make sure that you have signed in as a Kickbacks member or sign up to become a Kickbacks member.

• Within the given promotional period, create content for a single video demonstrating how many items no matter how strange, big or small can fit into the bag. Entrants can reference the inspiration video on the landing page.

• Entrants are to then post the Video to their owned socials and tag Platypus Shoes on socials. (Entries)

b. Entries are deemed to be received at the time of receipt by the Promoter. Records of the Promoter are final and conclusive as to time of receipt.

c. Incomplete or indecipherable Entries will be deemed invalid.

d. Entrants may only enter once per month during the Promotion Period and entry for each month closes at 9am on 16th May 2025, 9am on 30th May and 9am on 27th June 2025 AEST.

e. Please remember that Entries will be public and can be accessed by members of the public. In the interests of promoting appropriate content and also complying with Facebook and Instagram’s policies, please ensure that you do not post any images that depict full or partial nudity. Images of this nature are likely to be removed in accordance with Facebook and/or Instagram’s policies. Promoter reserves the right to disqualify any Entry which in the sole opinion of the Promoter, includes objectionable content, profanity, potentially insulting, inflammatory or defamatory statements.

f. The Entrant must have written consent of all persons depicted in the images to enter the Promotion using the image.

6. Judging

a. This Promotion is a game of skill. Judging of Entries will be based on the relevance, fun and creativity of each entry (Social Post) and will take place at 2/64 Balmain St, Cremorne, Vic, 3121. The winner of each month will be decided at 10am AEST on the Monday selected of each month during the promotional period (19th May 2025, 2nd June 2025 and 30th June 2025).

b. Prize notification

c. The winning Entry will be announced at 3pm AEST on the date of judging. The Promoter will notify the winner by posting the winner’s name and winning entry on the Platypus Instagram Page and emailing them.

d. It is the responsibility of the winner to check the Promoter’s Instagram Page and check their emails within 3 days of the judging date to determine if they are the winner. For privacy reasons, the Promoter will not contact the winner through Facebook or Instagram private messaging to notify them of their winning entry.

8. Unclaimed prizes

a. Subject to an Unclaimed Prize Draw being drawn, if for any reason a winner does not take the Prize or an element of the Prize by the time stipulated by the Promoter, then the Prize or that element of the prize will be forfeited and cash will not be awarded in lieu of that prize or part of that prize.

9. Promoter’s rights

a. The Promoter’s decision is final, and no correspondence will be entered into, including in the event of a dispute.

b. The Promoter reserves the right, at any time, to verify the validity of Entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Conditions of Entry, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

10. Privacy

a. The Promoter collects personal information (PI) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI.

b. The Promoter will also use and handle PI as set out in its Privacy Policy, available at www.platypusshoes.com.au/privacy-policy. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant.

c. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose personal information to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy).

11. Prize delivery, acceptance, substitution or exchange

a. Winners should allow 3 days for the prize to be organized in the nominated Platypus Store. The Promoter will notify the winner of the nominated Platypus Store location and time of the event.

b. Should an Entrant’s contact details change during the Promotional Period, it is the Entrant's responsibility to notify the Promoter. A request to access or modify any information provided in an Entry should be directed to the Promoter.

c. The Prizes (including any unused portion of a Prize) cannot be transferred, exchanged, replaced or redeemed for cash. The Prizes must be taken as offered and cannot be varied by a winner. The Promoter retains the right to substitute the Prize (or a part of the Prize) with a prize or prizes of equal or greater value (including where a Prize is unavailable), subject to approval of the gaming authorities in each State and Territory where relevant.

d. It is a condition of accepting the prize that the winner must comply with all the conditions of use of the prize and the Prize supplier’s requirements. Each Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated.

e. Unless otherwise specified in the Schedule, the Promoter will not be responsible for any additional costs associated with the Winner claiming the Prize. The Prize winner (and, if applicable, their guest(s)) is responsible for all costs associated with both entering the Promotion and participating in the event.

f. All Prize winners agree to the use of their name and address suburb for publicity and competition purposes, without compensation.

g. Prize winners are advised that tax implications may arise from their Prize winning and may wish to seek independent financial advice prior to the acceptance of their Prize(s). The Promoter accepts no responsibility for any tax implications that may arise from accepting a Prize.

h. If the Prize is date specific, the Prize winner must be available to redeem the Prize on the dates stipulated by the Promoter. If the Prize winner is not able to redeem the Prize on that date, the Promoter may determine another Prize winner in its absolute discretion.

12. Operation of the Platform, and the Promotion

a. If for any reason this Promotion is interfered with in any way or is not capable of running as planned due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right in its discretion, to the fullest extent permitted by law to: (a) modify suspend, terminate or cancel the Promotion as appropriate, subject to approval of the gaming authorities in each State and Territory where relevant; (b) disqualify any entrant. The Promoter and its associated agencies or companies accept no responsibility for any lost or misdirected Entries.

b. The Platform used to conduct the Promotion may not be available for access from time to time during the Promotion Period. All access to, and use of, the Platform is at the individual’s expense and risk. The Promoter has no control over internet or mobile telecommunications, network lines, bugs, viruses and server problems and accepts no responsibility for any problems associated with them, for whatever reason.

c. The use of any automated entry software or any other mechanical or electronic means that allows an Entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that Entrant invalid.

13. Liability

a. Nothing in these Conditions of Entry limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees).

b. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any Entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in Prize value to that stated in these Conditions of Entry; (e) any tax liability incurred by a winner or entrant; or (f) taking and/or use of a Prize.

 c. If despite clauses above, the Promoter incurs a liability to an entrant under any law which implies a warranty or guarantee into these Terms of entry which cannot legally be excluded, the Promoter’s liability in respect of the Promotion is limited, in the Promoter’s discretion, to either resupplying such goods or services as form part of the Promotion, or paying the cost of resupplying those goods or services.

d. By entering the Promotion, an entrant releases and indemnifies the Promoter and its related bodies corporate (including the officers, employees and agents of each) from and against all actions, penalties, liabilities, claims or demands the entrant may have against the Promoter or that the Promoter may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of an entrant entering or participating in the Promotion or winning or failing to win a Prize, or using or permitting any other person (i.e. a companion) to use the Prize, except for any liability which cannot be excluded by law or which would cause any part of this clause to be void or unenforceable.

e. Instagram may be used to advertise or promote the Promotion. By entering the Promotion, entrants agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram; and to release Instagram from all liability in relation to this Promotion. Any questions, comments or complaints regarding the Promotion should be directed to the Promoter and not Instagram.

14.  Governing Law

a.The Promotion and these Terms of entry will be governed by the law of the State or Territory in which the Promoter ordinarily resides. Entrants accept the non-exclusive jurisdiction of courts and tribunals of that State or Territory in connection with disputes concerning the Promotion.

______________________________________________________________________________________________________________________________________________________________

 

Terms and Conditions of the “[CHERMSIDE REOPENING GIVEAWAY]” Promotion

1.Information & Acceptance
Information on how to enter the “[CHERMSIDE REOPENING GIVEAWAY]” promotion (Promotion) and the prizes form part of these Terms and Conditions. By participating in the Promotion, you accept these Terms and Conditions.
2. Promoter
The Promoter is Platypus Shoes (Australia) Pty Ltd ABN 86 122 726 907, Tel: +61 3 9427 9422, of 2/64 Balmain St, Richmond VIC 3121.
3. Eligibility
Entry is only open to Australian residents aged 18 years or over.
Employees (and their immediate families) of the Promoter and agencies associated with this Promotion are ineligible to enter. Immediate family includes spouse, ex-spouse, de-facto spouse, child, step-child, parent, step-parent, grandparent, uncle, aunt, niece, nephew, sibling, and first cousin.
4. Promotion Period
The Promotion runs from May 6th, 6 AM AEST to June 10th, 6 AM AEST.
5. How to Enter
During the Promotion Period, entrants must:
• Fill in the questionnaire via the QR code.
• In 25 words or less, tell us what you would spend a $1,000 Platypus voucher on (also linked via a QR code in store).
• Agree to the conditions of entry.
Entries are deemed received when recorded by the Promoter.
Incomplete or indecipherable entries will be deemed invalid.
Multiple entries are allowed (limited to one per week).
6. Judging
This is a game of skill. Entries will be judged based on relevance and creativity on June 11th, 2025, at 10 AM AEST at 2/64 Balmain, Cremorne, Victoria. One winning entry will be chosen.
7. Prize
The winner will receive a $1,000 AUD Platypus voucher.
8. Prize Notification
The winner will be announced by email on June 11th at 12 PM AEST.
The winner must claim their prize by responding to the email.
The Promoter will not contact the winner through social media private messages.
It is the winner’s responsibility to check their email.
9. Unclaimed Prizes
If the prize is unclaimed within 48 hours, a redraw will occur on June 17th, 2025, at 12 PM. Unclaimed prizes will be forfeited, and no cash alternative will be offered.
10. Promoter’s Rights
The Promoter’s decision is final. The Promoter reserves the right to:
Verify entries and disqualify any that breach these Terms or tamper with the entry process.
Enforce its rights at any stage.
11. Use of Entries
Entrants consent to their name, likeness, image, and voice being used in media for promotion without compensation.
Entries must be original and not infringe third-party rights.
By entering, entrants grant the Promoter a royalty-free, perpetual license to use, reproduce, and edit their entry worldwide.
12. Privacy
The Promoter collects personal information (PI) for conducting the promotion and may disclose it to third parties as needed.
PI will be handled per the Privacy Policy at Platypus Privacy Policy.
Entrants may opt-out or update their PI as detailed in the Privacy Policy.
13. Prize Delivery & Conditions
Allow 28 days for prize delivery; winners will be notified of delivery method.
It’s the entrant’s responsibility to update contact details if needed.
Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash.
The Promoter reserves the right to substitute the prize if necessary.
Winners must comply with the prize supplier’s terms. Additional costs and liabilities are the responsibility of the winner.
Full prize conditions include travel-related terms, tax implications, and requirements for participation and media cooperation.
14. Platform & Promotion Operation
The Promoter may modify, suspend, or cancel the Promotion if unforeseen circumstances arise.
The Promoter is not responsible for lost or misdirected entries or platform availability.
Automated entries are prohibited and will be disqualified.
15. Liability
Nothing excludes statutory consumer guarantees.
The Promoter disclaims liability for any injury, loss, or damage except where liability cannot be excluded by law.
Entrants indemnify the Promoter for any claims arising from participation, except where law prevents exclusion.
16. Governing Law
The Promotion is governed by the law of the State or Territory where the Promoter resides. Entrants submit to the jurisdiction of courts in that State or Territory.

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