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Platypus Store Updates


As we continue to monitor the COVID-19 crisis, our greatest priority is the health and safety of our team members, customers, and the wider community.

We’ve been closely monitoring what’s happening locally and sticking to the guidelines provided by the Australian Government.
We are pleased to announce that we have re-opened several of our stores, and will be reopening all of our stores by the 11th of May 2020 with our new safety protocols in place to comply with all Government directives.

Stores that are currently open:


VICTORIA:

Bundoora

Chadstone

Doncaster

Eastland

Epping Plaza

Essendon Outlet

Fountain Gate

Frankston

Geelong

Knox

Moorabbin DFO

Northland

Southland

South Wharf

The Glen

Watergardens

Werribee


NEW SOUTH WALES:

Albury

Blacktown

Bondi Beach

Bondi Junction

Burwood

Castle Towers

Charlestown

Chatswood

Eastgardens

Erina

Green Hills

Homebush

Hornsby

Kotara

Liverpool

Macarthur Square

Macquarie

Market City

Merrylands

Miranda

Mt Druitt

Macquarie

Narrellan

Parramatta

Penrith

Pitt Street

Parramatta

Rouse Hill

Shellharbour

Rouse Hill

Warringah Mall

Wetherill Park

Wollongong


AUSTRALIAN CAPITAL TERRITORY:

Belconnen

Canberra

Canberra Outlet

Woden


QUEENSLAND:

Brisbane DFO

Brisbane DFO 2

Cairns

Harbour Town

Hyperdome

Kawana

Myer Centre

North Lakes

Pacific Fair

Robina

Rockhampton

Willows


SOUTH AUSTRALIA:

Elizabeth

Harbour Town

Marion

Rundle Mall

Tea Tree Plaza


WESTERN AUSTRALIA:

Carousel

Cockburn

Hay Street

Joondalup

Mandurah

Midland Gate

Perth DFO

Rockingham

Watertown


TASMANIA:

Hobart


NORTHERN TERRITORY:

Casuarina


To help make them safer, we’ve introduced several measures to help us maintain an appropriate distance from each other while in our stores. We will review and adapt these in-store measures as the environment evolves.

1. Introduce a limit to the number of customers in store at any given time.

Our stores will have signage displayed with the max capacity allowed in store at any one time. If the store has reached capacity, the number of customers will be managed using a one in, one out policy.

2. Maintain 1.5 metres apart from each other where possible

Social distancing tape will be placed around our floors and seating areas. These can be found throughout the store as reminders, as well as areas where you may be required to queue.

3. Use EFTPOS/payWave/Tap n Go services available

We strongly encourage you to use your card or phone to tap and pay instead of cash, whenever possible.

4. Use sanitisation station upon entering the store

A team member will be at the entry door to offer hand sanitiser which you’ll be required to use before entering the store.

5. Regular cleaning routines throughout the entire store

We apply the highest standard of cleanliness and hygiene across our stores. We have increased the routine cleaning of frequently touched hard surfaces.

6. Remove and put on your own footwear

Our team will still be available to assist you with any sizing questions you may have; however, they will maintain 1.5 metre distance to comply with social distancing! We will also have disposable try on socks and gloves available.

7. Training for team members on social distancing and additional hygiene measures

All our team members will be required to complete a training course before coming back to work.


Thank you for playing your part in helping us practise social distancing! We appreciate your continued support as we work through this together.

TEAM PLATYPUS


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