Track My Order

Enter your order number to see the status of your order.
This can be found on your order confirmation or within your Account

You can chat with Our Kicks Team through the little icon at the bottom of your screen. You can chat with them through live chat and you will be to receive pictures and videos or via a phone call!

Our Kicks Team are available within store hours, just like if you were to walk into store!

The icon at the bottom right hand side of your screen is not available on all pages, however if Our Kicks Team are all unavailable as they are helping others, just request to chat and then you will receive a notification via SMS or email when Our Kicks Team have got to your request!

Not at all! Our team are there to help at no charge.

Nope! Our Kicks Team love chatting to you and helping you with your questions, no commitment to purchasing is expected!

No worries – head to our returns page HERE to find out your options.

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